Contact information specific to your plan is located on the Plan\Contacts page.

Former Great-West Retirement Services (Now American Funds)

Corporate 401(k) plans
(877) 694-4015

Government, healthcare, education, or faith plans
(800) 695-4952

Ask for "Website support" for assistance regarding the Plan Service Center. Our representatives are available Monday through Friday 8:30am to 8:00pm ET. Alternately, contact us via email. Please include your plan number, name, telephone number, and a detailed description of your request.

Former Putnam Investments (now American Funds)
Please contact your client service team directly.

Former J.P. Morgan Retirement Plan Services (now American Funds)
Please contact your client service team directly.

Frequently asked questions
See the FAQ page for answers to common questions.